Category: Operation

  • Why Small Businesses Need a Business Coach

    Why Small Businesses Need a Business Coach

    Our principal consultant has years of experience in coaching small business owners.  He has effective help business owners navigate these challenges . Here are several reasons why small businesses can greatly benefit from the guidance of a business coach: 1. Expert Guidance and Experience Business coaches bring a wealth of experience and knowledge to the table….

  • Why Gen Z Struggles in Providing Customer Service

    Why Gen Z Struggles in Providing Customer Service

     This week I have had a few strange interactions with Gen Z employees of local businesses. Gen Z is a very large generational cohort.  It gave me a strong sense of disconnect between the young employee, the job, and the customer.  Since Gen Z is such a large cohort it is important for small business…

  • Business Growth Demands Smarter Cybersecurity: Why Awareness Training Is Non-Negotiable

    Business Growth Demands Smarter Cybersecurity: Why Awareness Training Is Non-Negotiable

    Business Growth Demands Smarter Cybersecurity: Why Awareness Training Is Non-Negotiable As businesses scale, so do their opportunities—and their vulnerabilities. Growth brings new markets, more data, expanded teams, and increasingly complex digital ecosystems. But with this evolution comes a sobering reality: cyber threats don’t just target tech giants anymore. They’re coming for everyone, and fast. Growth…